Legal

Welcome to Knitting Accessory Sales (“we”, “our”, “us”).
These Terms and Conditions (“Terms”) govern your use of our website www.knittingaccessorysales.com (“Website”) and any purchases made through it.
By using our Website or placing an order, you agree to these Terms. Please read them carefully before making a purchase.

1. About Us

Knitting Accessory Sales is a UK-based online retailer specialising in knitting and craft accessories.

Business name: Knitting Accessory Sales
Website: www.knittingaccessorysales.com
Email: info@knittingaccessorysales.com

2. Use of the Website

• You must be at least 18 years old to use this Website or make a purchase.

• You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of others.

• We reserve the right to suspend or terminate your access if we reasonably believe you have breached these Terms.

3. Product Information

• We take all reasonable care to ensure that product descriptions, images, and prices are accurate at the time of publication.

• Colours may vary slightly from those shown on screen due to differences in monitor settings or photography.

• All prices are shown in British Pounds Sterling (£) and include VAT, where applicable.

• We reserve the right to make changes to product listings, availability, or prices at any time.

4. Ordering and Payment

• When you place an order, you will receive an email acknowledging receipt. This does not constitute acceptance of your order.

• A binding contract is formed only when we send an order confirmation or dispatch notice.

• Payment must be made in full at the time of ordering via Stripe, our secure payment processor.

• We reserve the right to cancel or refuse any order where:

  • The product is unavailable;

  • There has been an error in pricing or description; or

  • Fraudulent activity is suspected.

5. Delivery

• We deliver to addresses within the United Kingdom (and may offer international delivery — please check availability at checkout).

• Delivery times are estimates only; while we aim to dispatch promptly, delays may occasionally occur.

• Delivery charges are displayed at checkout before you confirm your order.

• Risk of loss or damage passes to you once goods are delivered to your address.

6. Returns and Refunds

Your rights are protected under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

• You may cancel your order within 14 days of receiving your goods for any reason.

• To cancel, please email info@knittingaccessorysales.com with your order number and details.

• Returned goods must be unused, in their original packaging, and in a resaleable condition.

• Refunds will be processed within 14 days of receiving the returned items.

• You are responsible for return postage costs unless the item is faulty, damaged, or incorrect.

• If your goods arrive faulty or damaged, please contact us within 30 days for a replacement or refund.

7. Intellectual Property

• All content on this Website, including text, graphics, logos, images, and designs, is the property of Knitting Accessory Sales or our licensors.

• You may not copy, reproduce, modify, or distribute any content without our prior written consent.

8. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential loss or damage arising from your use of our Website or products.

• Our total liability to you for any claim shall not exceed the amount paid for the product in question.

• Nothing in these Terms limits or excludes our liability for death or personal injury caused by negligence, fraud, or any matter that cannot be excluded under UK law.

9. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information in accordance with the UK GDPR and the Data Protection Act 2018.

10. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on this page with the “last updated” date shown above. Continued use of our Website constitutes acceptance of the revised Terms.

11. Governing Law

These Terms and any disputes arising under them are governed by the laws of England and Wales.
You agree that any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions about these Terms, please contact us at:
📧 info@knittingaccessorysales.com
🌐 www.knittingaccessorysales.com