Payment methods

Website: www.knittingaccessorysales.com
Email: info@knittingaccessorysales.com

At Knitting Accessory Sales, we aim to make your shopping experience safe, simple, and secure.
This page explains the payment methods we accept, how your payments are processed, and how we protect your data.

1. Accepted Payment Methods

We currently accept the following payment methods through our secure checkout:

• 💳 Credit and Debit Cards (Visa, MasterCard, American Express, Maestro)
• 💼 Apple Pay and Google Pay (where supported by your device and browser)
• 💻 Stripe Checkout – you can pay quickly using stored card details or digital wallets

All payments are processed in GBP (£).

2. Secure Payment Processing

All transactions on our website are processed by Stripe, a PCI DSS Level 1 certified payment gateway – the highest level of payment data security.

This means:

• Your card details are encrypted and transmitted securely using SSL/TLS
• We never see or store your full card details on our servers
• Stripe monitors every transaction for suspicious or fraudulent activity

You can learn more about Stripe’s security here:
🔗 https://stripe.com/docs/security

3. Authorisation and Charges

• Your payment is authorised at checkout when you confirm your order.
• You will be charged the total shown, including any shipping fees and applicable UK taxes.
• Once authorised, your payment will appear on your bank or card statement as “Knitting Accessory Sales” or “KAS Online”.

If payment fails or is declined, please contact your card issuer before attempting again.

4. Order Confirmation

Once payment is successful:

• You’ll receive an order confirmation email to the address you provided.
• We’ll process your order within our normal dispatch time (see our Shipping Policy).

If you don’t receive confirmation within 24 hours, please check your spam folder or contact us at info@knittingaccessorysales.com.

5. Refunds and Cancellations

Refunds are always issued to the original payment method used for purchase.
We cannot send refunds to a different card or account for security reasons.

Please see our Money-Back Policy and Returns & Refunds Policy for more details on eligibility and timing.

6. Currency and Taxes

• All prices listed on our Website are in Pounds Sterling (GBP).
• UK VAT is included in the displayed price, where applicable.
• International customers are responsible for any customs duties or import taxes.

7. Payment Security Overview

We protect your financial information through:

• SSL encryption across all pages
• Regular WordPress and WooCommerce security updates
• Firewall and brute-force protection
• Stripe’s advanced fraud prevention tools

For full technical details, please see our Security Overview.

8. Contact Us

If you have any questions about payment methods or experience issues during checkout, please contact us at:
📧 info@knittingaccessorysales.com
🌐 www.knittingaccessorysales.com